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Preparing for Outages of the PLATO System
APPLICABLE TARGET: PLATO 32-bit and Intranet Applications, United Kingdom and Australasia.

1. Advise your users of the outage!!!
2. Close any running Extractors (Extract.exe) - including any that are configured to run as Windows Services.
3. Close the Reporting Engine (ReportingEngine.exe).
4. Open the PLATOAtlas Admin.asp page in your browser.
5. Click the Show and Manage ISAPI settings link.
6. Click the Switch link to the left of the "Hold Requests: Servers Running" message.

To bring the system back online after the outage:
1. Start the Extractors (Extract.exe) - including any that are configured to run as Window Services.
2. Start the Reporting Engine (ReportingEngine.exe).
3. Open the PLATOAtlas Admin.asp page in your browser.
4. Click the Show and Manage ISAPI settings link.
5. Click the Switch link to the left of the "Hold Requests: Servers ON HOLD" message.